The following information is provided by Wisconsin Department of Health Services
EVV is an electronic system that uses technologies to verify that authorized services were provided. Workers will be required to send information at the beginning and end of each visit to an EVV system, including:
Personal care and supportive home services paid for through these programs require EVV. Other services covered by these programs, such as podiatry, do not require EVV.
We invite you to watch and share our informational video about EVV. Sam Self-Determined and Pat Provider will walk you through the basics of EVV and answer some common questions.
WI EVV Website
Consumer/Participant EVV Flyer
Mobile Visit Verification
App Download Instructions iPhone
App Download Instructions Google Play
Video Links for Mobile App:
Initial Set up and Credentials
Starting a Visit
Completing a Visit
Completing an Unknown Visit
Telephonic Visit Verification (TVV)
Instructions for TVV:
Fixed Visit Verification (FVV)
Video Link for FVV:
Call In FVV With FVV Prompt
Call Out With FVV Prompt
If you are an IRIS participant please see the following resources:
If you have further questions, please talk to your IRIS Consultant or your FEA.
7:00 a.m. – 6:00 p.m.